Welcome to KP Graphics! These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to these Terms. Please read them carefully before placing an order.

1. General Overview

Acceptance of Terms: By accessing or using our services, you confirm that you accept these Terms and agree to comply with them. If you do not agree, you must not use our services.

Modification of Terms: We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our website constitutes acceptance of the modified Terms.

2. Products and Services

Custom Designs: We provide graphic design services and sell custom T-shirts. The designs can either be chosen from our catalog or submitted by the customer.

Quality and Variations: While we strive to accurately depict our products, slight variations in color, size, and print quality may occur due to technical limitations.

Design Submission: Customers submitting designs must ensure they own the rights to the artwork or have permission to use it. We are not liable for copyright infringements caused by user-submitted designs.

3. Orders and Payments

Order Process: Orders are placed through our website. Ensure all details, including size, color, and quantity, are correct before finalizing your purchase.

Pricing: All prices are listed in US dollars and are subject to change without notice. Applicable taxes and shipping costs will be added at checkout.

Order Confirmation: You will receive an email confirmation upon placing an order. If you do not receive this, please contact us.

4. Shipping and Delivery

Shipping: We ship to within the USA. Delivery times may vary based on location and shipping method.

Delays: We are not responsible for delays caused by carriers, customs, or other unforeseen circumstances.

Shipping Costs: Shipping fees are calculated at checkout based on your location and order weight.

5. Returns and Refunds

Non-Refundable Policy: All sales of t-shirts, crewneck sweaters, and similar merchandise are final. Once the purchase is made, it is considered non-refundable unless otherwise explicitly stated at the time of purchase.

1. Exchanges: Exchanges may be considered in the case of defective items or if the wrong size or item was shipped, provided that the item is returned in its original, unworn, and unwashed condition, with all tags attached. The request must be made within 14 days of receipt of the item.

2. Defective Items: If you receive a defective or damaged item, please contact us immediately with photographic evidence of the issue. We will review your claim and, if approved, provide a replacement or store credit.

3. Size Issues: It is your responsibility to carefully check the sizing chart and measurements before placing an order. If you are unsure about sizing, we recommend contacting us for clarification before purchasing.

4. Shipping: Shipping fees are non-refundable. If you return an item for exchange, you will be responsible for the cost of return shipping, unless the item was defective or there was an error with your order.

5. Limited Exceptions: In certain circumstances, exceptions to the non-refundable policy may be made. Any exceptions will be clearly stated in the product description, promotional offers, or special sales events.

6. Changes to Terms: We reserve the right to update or change these terms at any time, and the updated terms will apply to all purchases made after the change. Please review these terms periodically for any changes.

6. Intellectual Property

Ownership: All content on our website, including designs, text, and images, is owned by KP Graphics or licensed to us. Unauthorized use is prohibited.

Customer Designs: By submitting a design, you grant us a non-exclusive license to use it for fulfilling your order.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our services or products. Our maximum liability is limited to the amount you paid for the product.

8. Contact Us

If you have questions about these Terms, please contact us at:

KP Graphics
Kaylee.Kpgrahic@gmail.com

Thank you for choosing KP Graphics! We appreciate your business.